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The Risk Management Specialist role has been segmented as Hybrid meaning there is a combination of three onsite days per week and the rest remote.

Responsibilities:

• Oversee third-party claims administrator (TPA) in the administration of workers compensation, and, occasionally, auto liability, and general/product liability claims. Will include interaction with in-house and outside counsel, internal stakeholders and third-party vendors.

• Ensure claims adjusters are adhering to established claim handling instructions and industry best practices.

• Analyze and authorize reserve and settlement requests from TPA within authority. Elevate requests above authority.

• Conduct claim audits and claim reviews. Communicate audit results to management and TPA. Identify and implement process to address any areas of improvement from audit findings.

• Conduct quarterly webcasts on pertinent topics for internal stakeholders and claim adjusters. Coordinate subject matter experts to speak on the selected topics.

• Acts as liaison between internal contacts (i.e. Safety, Operations, Human Resources, Transportation Managers, etc.) and TPA. Ensure the proper functions within US Foods are involved in the claim process, as appropriate. Strategize with internal stakeholders and claims adjusters on handling of complex claims to bring claims to effective resolutions.

• Perform on-going development, analysis, tracking and reporting of risk metrics related to casualty claims and trends.

• Collaborate with internal stakeholders when risk and claim questions arise and work to build legal team’s reputation and trust within the organization with responsiveness and professionalism.

• Preparation of claims related to casualty lines of insurance.

• Collaborate on the review, revision, and/or development of policies and procedures for the department with the mindset of focusing on continuous improvement.

• Other projects as assigned.

Relationships:

• Internal: Works closely with cross-functional associates up to the SLT team

• External: Works closely with outside counsel, vendors, and third-party vendors

Minimum Qualifications:

• Must possess a minimum of 4 years of experience in risk management, insurance, or claims management. Preferably in a Corporate Risk Management function.

• Strong financial acumen.

• Strong communications skills with ability to effectively interact with all levels of management with problem solving skills that are consistent in a team environment.

• Solid working knowledge of Excel, Word, and PowerPoint.

• Operate independently within own scope of responsibility. Handle multiple tasks with competing requests and deadlines. Able to draw conclusions and make recommendations.

• While working independently is important, you must also be able to work in a team environment.  Share, discuss and collaborate within the Risk Management Department.

• Welcome collaboration within the team with varying opinions and ideas. 

• Positive attitude, understand how decisions may impact the entire department and the enterprise as a whole.

Education:

• Bachelor’s degree preferred, preferably in Business or Finance or equivalent experience.

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***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***